Alto Paraná and Misiones

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What's included

Full access to the park and attractions.

IMPORTANT GUIDELINES

Presentation of the Voucher:

It is necessary to present this voucher printed or on the mobile screen on the day of booking

Documentation:

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  Each adult must provide proof of nominal residence.

  
  


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  All visitors must carry a photo identification document to enter the park.

  
  

RULES OF ACCESS AND CONDUCT

Food and Beverages:

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  Food or beverages are not allowed in, except for:

  
  
  
  
  
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    Tereré thermos (up to 2 liters);

    
    
  
  
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    Up to 3 fruits per person (apple, banana or orange);

    
    
  
  
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    Special food for children or for medical reasons (with proof).

    
    
  
  
  
  

Smoking:

Smoking is prohibited in indoor areas that are not designated for

Prohibited Objects:

Entry with sharp objects, glass, chemical, explosive or flammable products is prohibited

Personal Accessories at Attractions:

The use of keys, cell phones, rings, necklaces, glasses, sneakers, slippers, or clothing with metallic inserts is not allowed at attractions.

Behavior and Safety:

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  It is forbidden to disturb, jump on other visitors, intentionally collide, make excessive noise, or disrespect lines;

  
  


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  It is forbidden to swim in the landing areas of attractions and water slides;

  
  


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  It is forbidden to arbitrarily move park furniture (tables, chairs and sun loungers);

  
  


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  Access to opposite-sex toilets, areas restricted to employees or marked as “Prohibited Entry” is prohibited;

  
  


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  The use of loud sound with portable devices or musical instruments is prohibited;

  
  


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  Sensual, obscene, or inappropriate conduct is not allowed.

  
  

Children's Transport:

Only manual strollers for babies or people with disabilities are allowed. Motorized strollers are not allowed.

Use of Narcotics and Alcohol:

It is strictly prohibited

Carrying of weapons:

Allowed only to police officers, exclusively in a designated area. It is forbidden to ride armed in the park

Conflicts and Criminal Conduct:

Situations such as fights, assaults, or criminal acts will be referred

OPERATION AND STRUCTURE

Departure and Return to the Park:

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  It is possible to leave and return within 2 hours, using a new identification bracelet;

  
  


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  Before leaving, it is necessary to pay registered consumptions and return leased items;

  
  


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  Upon return, a new access bracelet and, if necessary, a new consumer bracelet will be delivered at the box office.

  
  

Item Availability:

Sun loungers, umbrellas, sporting goods and lockers

Temporary Closures:

Attractions may be temporarily interrupted due to maintenance, events, or

Access for People with Reduced Mobility:

Allowed with supervision.

Animals:

Pets are not allowed, with the exception of guide dogs for visually impaired people

Personal Item Review:

Purses and bags can be searched for safety.

Personal Responsibility:

Each visitor is responsible for their safety and care for others.

Child Supervision:

Children must always be accompanied by adults. The park has lifeguards, but the responsibility lies with the parents or guardians

Alcoholic Beverages:

Purchase and consumption by persons under 18 years of age are prohibited

Cleaning:

Collaborate with maintaining the cleanliness of the environments

Lost and Found:

There is a service center for lost and found objects.

Weather Conditions:

In case of bad weather, look for covered and safe areas

Emergencies:

In emergency situations, call a lifeguard immediately. The park has an outpatient clinic available

Respect for the Team:

Visitors must treat all employees with respect and cordiality.

Images and Disclosure:

The park may use internally captured images for promotional purposes, without compensation

Specific Water Slide Rules:

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  It is forbidden to put your hands out while traveling;

  
  


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  It is forbidden to go down on your feet.

  
  

Parking:

The park is not responsible for parked vehicles or objects left inside.

Apparel:

Full or partial nudism is not allowed, nor is the use of transparent clothing

Luggage storage:

The park is not responsible for objects left outside the closets. Picking up items requires a key or individual identification.

RESCHEDULING, CANCELLATION AND PROMOTIONS

Rebookings and Cancellations:

They must be requested at least 24 hours in advance of the scheduled date

Promotional Tickets:

They must be used within the current promotion period.

Please follow these guidelines to ensure the safety, organization, and well-being of all visitors.